Privacy Notice
This notice explains how Lichtsome Hoose Ltd, a company incorporated in Scotland with its registered office at [address to be inserted], collects and uses personal data when you adopt a tree, sponsor a wildflower square, become a Founding Adopter, or otherwise interact with the Baltersan Orchards campaign at baltersan.garden.
For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), Lichtsome Hoose Ltd is the data controller of the information described below. Lichtsome Hoose Ltd is registered with the Information Commissioner's Office. You can contact us about anything in this notice at support@baltersan.scot.
What we collect, and why
We collect the minimum personal data required to record your dedication, issue your Charter, and fulfil our obligations under the Adoption Agreement. Specifically:
- Name — to inscribe on your Charter and in the Roll of the Orchards.
- Email address — to send you the Charter, the annual newsletter, planting ceremony invitations, and to respond to your enquiries.
- Optional dedication details — names of those you wish to honour or memorialise, which appear only on the items you have specified (Charter, plaque, post, Roll listing).
- Variety preference — the cultivar you have chosen, where applicable.
- VAT registration number — only if you have requested a VAT invoice as a VAT-registered business.
Payment data (card details, billing address) is processed entirely by PayPal and is never seen or stored by Lichtsome Hoose Ltd. PayPal's privacy notice is available at paypal.com/uk/legalhub/privacy-full.
The legal basis we rely on
- Performance of a contract (Article 6(1)(b) UK GDPR) — for processing necessary to deliver the Charter, the dedication, the planting and the Fellowship benefits you have purchased.
- Legal obligation (Article 6(1)(c)) — for tax records, VAT invoices and accounting records we are required to keep under HMRC rules.
- Legitimate interests (Article 6(1)(f)) — for occasional updates about the orchard's progress, where you would reasonably expect such communication. You can opt out of these at any time without affecting your dedication.
How long we keep it
We retain your dedication record (name, dedication text, variety) for the full duration of the Guaranteed Period defined in clause 5 of the Adoption Agreement (twenty years from the date of your dedication), and for any additional period necessary to maintain the Roll thereafter. Email addresses used for newsletters are retained for as long as you remain subscribed plus a further six months. VAT and accounting records are retained for six years after the relevant tax year, as required by HMRC.
Who has access
Your data is accessed only by:
- Lichtsome Hoose Ltd staff (currently the Custodian and the company's bookkeeper).
- PayPal, as the payment processor, for payments only.
- Our accountant, for VAT and corporation tax compliance.
- HMRC, where statutory obligations require disclosure.
- Our solicitors, in the unlikely event of a contractual dispute.
We do not sell, rent or share your data with third parties for marketing purposes. We do not use behavioural advertising cookies on the site. We do not run third-party analytics on the site at present; if we add privacy-respecting analytics in the future (such as Plausible) we will update this notice and place a clear disclosure.
International transfers
PayPal may process payment data in jurisdictions outside the UK in accordance with its own privacy notice. All other data is held within the UK or the EU.
Your rights
Under UK GDPR you have the following rights, exercisable at any time and free of charge:
- Access to the data we hold about you (a "subject access request").
- Correction of inaccurate data.
- Erasure of your data, subject to our legitimate retention obligations.
- Restriction of processing, in certain circumstances.
- Data portability, where applicable.
- Objection to processing based on our legitimate interests.
- Withdrawal of consent, where consent is the basis we rely on.
To exercise any of these rights, write to support@baltersan.scot with the subject line "Privacy request". We will reply within 30 days (usually much sooner). You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.
Cookies
The Baltersan Orchards site does not set cookies on visitors' devices. The page uses no third-party analytics, no advertising trackers, no embedded social-media widgets and no behavioural cookies. (When you click through to PayPal to make a payment, PayPal's site sets its own cookies under its own privacy notice — that is no longer this site.)
Changes to this notice
We will update this notice if we change how we handle your data. The "last updated" date at the top of the page reflects the most recent revision. Material changes will also be notified by email to active adopters.
Contact
Lichtsome Hoose Ltd
[registered office address]
Email: support@baltersan.scot
Adoption matters and the Fellowship of Baltersan: fellowship@baltersan.scot